Objective: Help Users Find What They Need

Description

Users with cognitive and learning disabilities may have trouble finding the content they need. They may also struggle to orient themselves inside the content or task. Users should be able to quickly and easily locate what they are looking for. Use a clear and easy layout to help users navigate the system easily. For example:

• Make anything related to safety or that the user needs to know easy to identify without reading a lot of text!
• Provide a clear site structure and hierarchy will help users navigate to the page they need.
• Make the most important things easy to find in the site and on each page.
• Use good visual cues (like icons) with clear headings, boundaries, and regions to help users understand the page design. This makes the page navigation easier.
• Provide a search facility or breadcrumbs to help users find things on the site.
• Break media into chunks to allow users to easily find sections.

Design Patterns for this Objective

• Make it Easy to Find the Most Important Tasks and Features
• Make the Site Hierarchy Easy to Understand and Navigate
• Use a Clear and Understandable Page Structure
• Make it easy to find the most important actions and information on the page
• Break Media into Chunks
• Provide Search